This means stores have reliable visibility on all store inventory, on an item-level. Stores not only digitise time-consuming manual processes such as stocktakes and replenishment, but they also digitise the view of stock itself. Technology is being used to digitise the way products are processed, with RFID stocktakes, and managed, with digital applications. So, what does this look like for brick-and-mortar stores? A digital transformation of a store is largely centred around a stores core offering – it’s products. This is a trend we see in business in general, improving efficiency by digesting processes or using intelligent software. Maybe you’re thinking of high-tech stores loaded with interactive touchscreens, and while those stores do exist, the truth is more that stores are becoming increasingly digitalised on a back-end and operational level.
